Frequently Asked Questions
When it comes to choosing a community to support you through one of your most important transitions in life, we understand it needs to be a good fit. Here are some of the most common questions we get.
Pregnancy and Postpartum Support
You should join Phoebe if you want evidence-based information at your fingertips, a non-judgmental community, and a safety net. You’d prefer not to spend hours Googling—looking for answers or finding last minute help you don’t know you can trust—and want a trusted network you can turn to for guidance, information, and community.
Each group is matched by due date, has 30-40 members and up to 10 experts who support them. We currently offer 4-5 groups a year and members are matched by due date.
Phoebe supports your journey from late pregnancy through postpartum. Most members sign up in their third trimester, around 32-36 weeks.
Membership costs $599 for 32 weeks which comes out to about $2.50/day—less than the price of a coffee!
Yes, we have both first-time and more experienced moms in every group. Our more experienced moms may use Phoebe a bit differently. Since they’ve experienced birth and the transition to parenthood before, they tend to know what they will need ahead of time. But every pregnancy, birth and baby are different, so we will still provide you with all the resources you’ll need.
Absolutely! We encourage this and support it. At the start of each group we prepare a list of all the members, their emails, due dates and location. Sometimes members connect on their own for a stroller walk or a coffee.
We have birth doulas, postpartum doulas, infant care experts, certified sleep coaches, IBCLCs (International Board Certified Lactation Consultants), PhDs of physical therapy and psychotherapy and other specialties like baby-wearing, nutrition and meditation. We cover it all.
Our experts are screened for proficiency in their field and emotional intelligence. It is important that our experts are not only top in their field but also non-judgmental and supportive of each member’s unique needs as no one’s experience is the same.
Yes, all of our experts provide 1:1 care to our members. If you live in NYC, in-person or virtual support are available. For all other locations, our experts offer virtual care or we can provide you with a vetted referral to someone in your area.
Many of them accept various insurance plans with just a co-pay and in most cases personalized care is reimbursable through insurance. In all other cases, we have pre-negotiated hourly rates with all of our experts.
Definitely. Our service and community last much longer than a typical doula service and, if anything, is complimentary. Phoebe offers community, education, and support, and helps make this rite of passage to motherhood special.
That depends on when you give birth within your group. On average, if joining in the last trimester of pregnancy, most of our members receive support for up to 7 months postpartum.
Yes. When you become a member you get a 1:1 call with our birth doula to discuss your birth plan. Most members find this phone call extremely valuable in combination with watching our comprehensive birth preparation curriculum (comparable to a birth prep class). We also offer live Q&A sessions with our birth and postpartum doulas to help you prepare for birth, whether vaginal or C-section.
Many of our experts are PhDs in their field but we are not a clinical service. All support is HIPPA compliant and happens one-on-one. We do offer vetted referrals if we don’t have what you need. However, the primary purpose of Phoebe is for community, education, support, and mentorship.
We consider ourselves a take what you need, one-stop-shop for late pregnancy and early postpartum. We cover birth prep, sleep and infant care, infant feeding including breastfeeding, pumping and formula, postpartum care, physical recovery, mental health, returning to work, babywearing, and much more.
A typical group has members from all over the United States. We even have some international members. We encourage you to invite a friend or neighbor to join! If you both sign up at the same time you get one month free. Just let us know.
You’ll be connected to a small group of women at a similar stage in pregnancy in a private group on the Phoebe app. Our experts deliver live content and host weekly Q&As on Zoom where you can ask questions, learn and connect with your group. In addition, the discussion feed in the Phoebe app is a safe space to ask questions, share birth announcements and support each other as you progress through the program.
Personalized support happens in two different ways. Our birth doula is available for a 1:1 pre-birth call to discuss your birth plan. Our postpartum doula is available for two 1:1 calls. We suggest doing one pre-birth and the other post-birth. In addition, 1:1 support (either virtual or in-person depending on your location) with any of our experts can be arranged for an additional cost and in some cases is covered through your health insurance.
We offer 100+ videos, downloadable guides and open Q&A sessions with experts. We cover a range of topics like What to pack for the hospital, How to stay at home comfortably prior to giving birth, Recovery in the immediate postpartum, Newborn sleep survival guide, Our favorite feeding products, and Fussy baby at week 3-4.
This isn’t your ordinary mom’s group. Each group is hand-selected, with members matched by location and due date. The group is supported by a team of dedicated experts who know how to support in a non-judgmental and caring way. You also have a Program Manager who checks in from time to time to make sure you feel as supported. We design the Phoebe experience so that it is a truly supportive environment.
It’s up to you! Since every pregnancy and postpartum is different, we designed Phoebe to be a holistic support network—you’ll find all the information and support you need, when you need it. Some members prefer to engage more than others and attend every Zoom meetup and ask questions in the discussion feed. Others don’t attend any live events and only watch the resources for the specific support they need—like pelvic floor therapy or emotional wellbeing. And still others use us for easy access to insurance covered 1:1 lactation support. There is no one right way to use Phoebe.
Phoebe is a safety net that will last long after your birth and postpartum doulas exit the picture. It is designed to be comprehensive and have experts in all areas (International Board Certified Lactation Consultants, Psychologists, Pelvic Floor Therapists, Babywearing Experts, and much more) and offers important community and peer support.
Our membership includes: a dedicated group of mothers who are all due within several weeks of each other, a private call with our birth doula to discuss your birth plan, two private calls with our postpartum doula, live Q&As and support from our team of pregnancy and postpartum experts, and a curated content library with dozens of resources and over 100 guides and videos.
No problem! Enrollment is ongoing so you’ll have access to our pre-recorded content library and you can join the weekly Q&As to ask any urgent questions.
Life and Work Coaching
Currently our Life and Work Coaching Series runs quarterly start in January, April, July and October. Each series runs for 8 weeks. Start dates vary and spaces are limited for each session.
Phoebe’s life and work coaching was created by our Founders in conjunction with a Harvard-trained psychologist at the Adapt Institute.
This program is for any mother, whether first-time or the mom of a teenager. It’s for any woman who has children and wants more clarity and joy in her life and work.
Outcomes vary for each individual based on their baseline. Many participants feel: clarity on their role as a mother and professional; a renewed sense of joy and purpose; confident in setting and reaching goals; better equipped to share responsibilities with their partner; and confident in their ability to effectively communicate needs at home and work.
We designed this program to work within the limits and challenges of working motherhood. Even so, it will take some commitment from you. The weekly commitment is about 2-hours per week for the 8 weeks. We never hear from mothers that they regret having spent the time, more commonly what we hear is they wish they had done this sooner.
The group sessions last 60-75 minutes and are guided by your coach along with 5-7 other participants. They are at convenient times for working mothers and are 1x per week. These sessions cover important themes we all face and we work as a team to sift through emotions and make real change. Our members love these sessions and find them extremely rewarding.
1) Self-discovery exercise to identify your baseline, 2) 7 small group sessions held at convenient times, 3) 2 private hour-long sessions with a career coach, and 4) small group format of 5-7 participants